Snow and sleet began falling in the Dallas-area on Thursday and is expected to last into Friday, the same day Texas is ...

AT&T made a “bold promise” to customers Wednesday, telling them that the company plans to issue credits to consumers who lose ...

Dallas-based telecom giant AT&T now says that if customers lose internet or phone service, they'll get a refund for the day.

GRAPEVINE — Texas linebacker Anthony Hill Jr. is playing so close to his home for the chance to compete in the national title ...

AT&T today announced a new AT&T Guarantee customer service initiative that offers "an elevated experience" with ...

The company said Wednesday that going forward, customers will receive a full-day bill credit for any fiber outage longer than ...

After a series of issues last year, AT&T is starting 2025 with a promise that it will be better going forward.

AT&T promises to email or text customers when there’s an outage and credit them for a full day’s worth of service if the ...

Dallas-based telecom giant AT&T is pioneering a bill credit guarantee to address outage frustrations. Sometimes outages just ...

While many customer service reps are dedicated employees who would never attempt fraud, there are bad actors, and accidents ...

Starting Thursday, individual AT&T customers and small businesses that experience a fiber outage of more than 20 minutes or a ...

U.S. telecom giant AT&T said on Wednesday it would offer bill credits for network outages as part of a new initiative to ...