Bob Stuber of the Michigan Hydro Relicensing Coalition, a collection of hunting and fishing groups which advocates for ...

In Money today: the most complained-about mobile, broadband and pay-TV companies; our latest mortgage guide; and the secret refund you can get on plane tickets worth up to £202; the average cost of a ...

Many people saw their bills go up as HVAC systems had to work overtime during North Carolina's cold winter weather this ...

State regulators have ordered the utility to work with the Virginia Poverty Law Center to lower that number. Tens of thousands of Appalachian Power residential customers in Virginia see their electric ...

South Bihar Power Distribution Company Limited (SBPDCL) has signed an agreement with REC and Bidgely to implement artificial intelligence (AI) and mac ...

Customer service satisfaction in energy companies’ has improved in the last six months, reaching +58, a seven point increase.

Satisfaction in broadband providers’ customer service has remained low between November 2023 and November 2024, sitting at ...

As 2025 unfolds, the utility industry and its workforce stand at a unique crossroads, writes contributor Matthew Smith ...

Alarmingly, over a quarter admitted they can't recall their last positive customer service experience ... Recommended ...

Research conducted by Utility Warehouse found that Britons typically spend an average duration of two hours on the line with ...

A desire to both cushion customers from the stark consequences of electricity shutoffs and to lower the debt burden ...