A desire to both cushion customers from the stark consequences of electricity shutoffs and to lower the debt burden ...

Customer service satisfaction in energy companies’ has improved in the last six months, reaching +58, a seven point increase.

Satisfaction in broadband providers’ customer service has remained low between November 2023 and November 2024, sitting at ...

The average Consumers Energy customer went without power for 155 minutes in normal weather last year, down from 176 minutes ...

South Bihar Power Distribution Company Limited (SBPDCL) has signed an agreement with REC and Bidgely to implement artificial intelligence (AI) and mac ...

ON YOUR SIDE spoke to Media Relations Specialist Matt Johnson from Consumers Energy about how the utility company prepares ...

As alarms are being raised about spiking gas and electric bills across Maryland, a state utility watchdog is warning that ...

As 2025 unfolds, the utility industry and its workforce stand at a unique crossroads, writes contributor Matthew Smith ...

Having a safe and fast response to power outages is a goal of Consumers Energy and they strive to achieve this by staging equipment and crews across the state. "We have service centers across the ...

In Ohio, customers can pick the energy supplier. But is it actually saving you money? Clearing up the confusion before you ...

Nearly 1,000 people sent comments to the group in charge of regulating Georgia’s energy. About 90% wanted change. About 44% ...

With energy prices set to rise again this spring, UK households are facing an uphill battle to stay on top of their bills. A ...