Palona’s approach suggests that customer relationships don’t have to be sacrificed for automation—instead, AI can enhance personalization.

Italy’s data protection authority on Thursday blocked access to the Chinese AI application DeepSeek to protect users' data ...

OpenAI has recently launched the ChatGPT Gov, the company's tailored version of ChatGPT, for the US government.

Some mistakes are inevitable. But there are ways to ask a chatbot questions that make it more likely that it won’t make stuff ...

The 44-year-old California chain called Pizza My Heart now lets you text a number and chat with an artificial intelligence ...

My friends will tell you I'm an honest person. So why did I start fibbing when my drinking 'coach' texted me for a report?

Previously little-known Chinese startup DeepSeek has dominated headlines and app charts in recent days thanks to its new AI chatbot, which sparked a global tech sell-off that wiped billions off ...