The bank said it was experiencing a “technical issue” with a third-party vendor, impacting some account services like deposits and payment processing.

Capital One said an unspecified technical issue was hampering customer account access Thursday, as some users reported issues with direct deposits.

Capital One users were reporting issues with receiving their deposits on Thursday morning, leaving many customers wondering where their money and paychecks are. Complaints on social media were pouring in via the @AskCapitalOne customer service account on X, formerly Twitter.

Capital One has confirmed that it is still experiencing a "disruption" that has been impacting many customers. In an email to customers seen by International Business Times, Capital One acknowledged that its issues began on Wednesday and the disruption impacting the processing of some deposits, payments and transfers.

Capital One's prolonged technical outage, now entering its second day, has left customers scrambling to access deposits, make payments, and transfer funds. The issues began on Thursday when the bank attributed the disruption to a third-party vendor,

The sun flares over the top of the Capital One logo outside of their corporate headquarters complex on Feb. 8, 2024, in McLean, Va. An outage affecting Capital One customers dragged into its second day Friday,

That vendor, Fidelity Information Services, released a statement late Thursday blaming a local power outage affecting one of its data centers. Capitol One said deposits and payment processing for some consumers, small businesses and commercial banks were affected by the outage.

An outage at Capital One has stretched into a second day, preventing some customers from getting direct deposits or being able to use what money is in their accounts. Capital One said the issue stemmed from a third-party vendor that “temporarily impacted” some services,