FIS Global, the Capital One service provider involved, said it has "restored access" and processing should be done Friday.
A technical glitch at Capital One has left thousands of banking customers unable to access their bank accounts, process payments, or receive direct deposits since Wednesday, January 15. The banking giant,
An outage affecting Capital One customers dragged into its second day Friday, further preventing some customers from accessing deposits, payments and transfers. On Thursday, the bank said the technical issue was the result of a glitch with a third-party vendor.
Thousands of Capital One users are still reporting issues of the financial corporation being down, impacting direct deposit and other services.
The bank said in a statement to CNN that a "technical issue experienced by a third-party vendor" has "temporarily impacted" some of Capital One's services, including payment processing, deposits and its consumer, small business and commercial banks.
Technical issues at Capital One are causing problems with accounts, deposits and payment processing.
Capital One customers have been unable to access their direct debits, leaving them unsure how they will be able to pay their bills and other essential expenses.
FOX Business reached out to Capital One for comment. It’s the latest blow to the financial institution, which is being sued by the Consumer Financial Protection Bureau (CFPB) for allegedly misleading customers by not notifying them of account options that paid higher interest rates.
Capital One users were reporting issues with receiving their deposits on Thursday morning, leaving many customers wondering where their money and paychecks are. Complaints on social media were pouring in via the @AskCapitalOne customer service account on X, formerly Twitter.
A service disruption continues to hamper customers of Capital One, with some frustrated that they are unable to see their deposits
The Consumer Financial Protection Bureau has filed suit against Capital One for allegedly misleading customers about its high-interest savings accounts.