Consumers Energy has pledged $5 million to help its customers pay their winter heating bills. Consumers Energy Spokesperson Brian Wheeler tells us with a cold snap last month, the company knows many ...
Bob Stuber of the Michigan Hydro Relicensing Coalition, a collection of hunting and fishing groups which advocates for ...
In Money today: the most complained-about mobile, broadband and pay-TV companies; our latest mortgage guide; and the secret refund you can get on plane tickets worth up to £202; the average cost of a ...
South Bihar Power Distribution Company Limited (SBPDCL) has signed an agreement with REC and Bidgely to implement artificial intelligence (AI) and mac ...
Customer service satisfaction in energy companies’ has improved in the last six months, reaching +58, a seven point increase.
Satisfaction in broadband providers’ customer service has remained low between November 2023 and November 2024, sitting at ...
As 2025 unfolds, the utility industry and its workforce stand at a unique crossroads, writes contributor Matthew Smith ...
A typical Toledo Edison customer could expect to see an increase of $1.09 or 0.8% on their monthly bill if the rate hike is ...
Alarmingly, over a quarter admitted they can't recall their last positive customer service experience ... Recommended ...
Research conducted by Utility Warehouse found that Britons typically spend an average duration of two hours on the line with ...
A desire to both cushion customers from the stark consequences of electricity shutoffs and to lower the debt burden ...
Nearly 1,000 people sent comments to the group in charge of regulating Georgia’s energy. About 90% wanted change. About 44% ...
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