A desire to both cushion customers from the stark consequences of electricity shutoffs and to lower the debt burden ...

Customer service satisfaction in energy companies’ has improved in the last six months, reaching +58, a seven point increase.

Satisfaction in broadband providers’ customer service has remained low between November 2023 and November 2024, sitting at ...

As alarms are being raised about spiking gas and electric bills across Maryland, a state utility watchdog is warning that ...

South Bihar Power Distribution Company Limited (SBPDCL) has signed an agreement with REC and Bidgely to implement artificial intelligence (AI) and mac ...

As 2025 unfolds, the utility industry and its workforce stand at a unique crossroads, writes contributor Matthew Smith ...

In Ohio, customers can pick the energy supplier. But is it actually saving you money? Clearing up the confusion before you ...

Typically, we consume more electricity during the day and less at night. However, solar power displaces Eskom power. As a ...

Use precise geolocation data and actively scan device characteristics for identification. This is done to store and access ...

A leading energy analyst says the national energy regulator's decision to knock back Basslink's proposal for regulation could ...

Six in ten Australians eligible for discounts on their power bills are missing out, prompting moves to force power companies ...

Georgia was going to retire its coal plants, but then the data centers arrived. AI is pushing energy providers back to fossil fuels.