New Starbucks Corp. Chief Executive Brian Niccol thinks his employees should be wherever they need to be to get their jobs done. More often than not, he said, that place is the office. In Niccol ...

A TikTok video that apparently showed a bizarre cash-register glitch at Starbucks has garnered more than 5 million views. Initially posted on July 12 by TikTok user and apparent Starbucks employee ...

Starbucks’ new chairman and CEO said Tuesday that he plans to focus on improving service – particularly during the morning rush – and reestablishing stores as gathering places as he takes ...

To Howard Schultz, the chaos he observed at a Starbucks in Chicago one recent morning summed up the troubles of the company he long led as chairman and CEO. Commuters tumbled off trains and into a ...