Customer service satisfaction in energy companies’ has improved in the last six months, reaching +58, a seven point increase.

This company is heartless and the customer service representatives seem to get enjoyment hearing people can’t afford to keep their gas or electric service. My service was shut off months ago and ...

Consumers Energy ... the Michigan Public Service Commission approved a more than $92 million increase in rates for electric customers, with the average customer seeing an increase of $1.53 ...